# Service Level Agreement

We are offering Community Support, and three levels of SLA, which we name as Standard Cloud, Large Cloud, and Custom SLA.

![](https://437457296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MN4F4-qybg8XDATvios%2Fuploads%2FHYFADYzmwFxvuwIX5B8Y%2Fimage.png?alt=media\&token=d10e518c-b5b3-440d-a4f2-df7187271f0c)

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Check out the detail of SLA in [Community Support & Standard Cloud](https://docs.decisionrules.io/doc/terms-and-conditions/sla/community-support-and-standard-cloud) documentation.
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