# Service Level Agreement

We are offering Community Support, and three levels of SLA, which we name as Standard Cloud, Large Cloud, and Custom SLA.

![](https://content.gitbook.com/content/dv9UprVu3KjO5la255ws/blobs/Q0sqJoCGAE5rmCGpPRA8/image.png)

{% hint style="info" %}
Check out the detail of SLA in [Community Support & Standard Cloud](https://docs.decisionrules.io/doc/v1/terms-and-conditions/sla/community-support-and-standard-cloud) documentation.
{% endhint %}