> For the complete documentation index, see [llms.txt](https://docs.decisionrules.io/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.decisionrules.io/doc/terms-and-conditions.md).

# Terms & Conditions

- [Terms and Conditions](https://docs.decisionrules.io/doc/terms-and-conditions/terms-and-conditions.md)
- [Privacy Policy](https://docs.decisionrules.io/doc/terms-and-conditions/privacy-policy.md)
- [Service Level Agreement](https://docs.decisionrules.io/doc/terms-and-conditions/sla.md)
- [Community Support](https://docs.decisionrules.io/doc/terms-and-conditions/sla/community-support-and-standard-cloud.md): DecisionRules offers different types of SLA. Community Support, Standard Cloud, Large Cloud, and in case we are not matching with your expectations, there is also the possibility of the Custom SLA
- [Standard Cloud (SaaS)](https://docs.decisionrules.io/doc/terms-and-conditions/sla/standard-cloud.md): DecisionRules offers different types of SLA. Community Support, Standard Cloud, Large Cloud, and in case we are not matching with your expectations, there is also the possibility of the Custom SLA
- [Silver SLA](https://docs.decisionrules.io/doc/terms-and-conditions/sla/silver_sla.md): DecisionRules offers different types of SLA. Community Support, Silver SLA, Gold SLA, and in case we are not matching your expectations, there is also the possibility of the Custom SLA
- [Gold SLA](https://docs.decisionrules.io/doc/terms-and-conditions/sla/gold_sla.md): DecisionRules offers different types of SLA. Community Support, Silver SLA, Gold SLA, and in case we are not matching your expectations, there is also the possibility of the Custom SLA
- [Custom SLA](https://docs.decisionrules.io/doc/terms-and-conditions/sla/custom-sla.md): DecisionRules offers different types of SLA. In case we are not matching your expectations, there is also the possibility of the Custom SLA
- [Sub-Processor List](https://docs.decisionrules.io/doc/terms-and-conditions/sub-processor-list.md)


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