# Terms & Conditions - [Terms and Conditions](https://docs.decisionrules.io/doc/terms-and-conditions/terms-and-conditions.md) - [Privacy Policy](https://docs.decisionrules.io/doc/terms-and-conditions/privacy-policy.md) - [Service Level Agreement](https://docs.decisionrules.io/doc/terms-and-conditions/sla.md) - [Community Support](https://docs.decisionrules.io/doc/terms-and-conditions/sla/community-support-and-standard-cloud.md): DecisionRules offers different types of SLA. Community Support, Standard Cloud, Large Cloud, and in case we are not matching with your expectations, there is also the possibility of the Custom SLA - [Standard Cloud (SaaS)](https://docs.decisionrules.io/doc/terms-and-conditions/sla/standard-cloud.md): DecisionRules offers different types of SLA. Community Support, Standard Cloud, Large Cloud, and in case we are not matching with your expectations, there is also the possibility of the Custom SLA - [Silver SLA](https://docs.decisionrules.io/doc/terms-and-conditions/sla/silver_sla.md): DecisionRules offers different types of SLA. Community Support, Silver SLA, Gold SLA, and in case we are not matching your expectations, there is also the possibility of the Custom SLA - [Gold SLA](https://docs.decisionrules.io/doc/terms-and-conditions/sla/gold_sla.md): DecisionRules offers different types of SLA. Community Support, Silver SLA, Gold SLA, and in case we are not matching your expectations, there is also the possibility of the Custom SLA - [Custom SLA](https://docs.decisionrules.io/doc/terms-and-conditions/sla/custom-sla.md): DecisionRules offers different types of SLA. In case we are not matching your expectations, there is also the possibility of the Custom SLA - [Sub-Processor List](https://docs.decisionrules.io/doc/terms-and-conditions/sub-processor-list.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.decisionrules.io/doc/terms-and-conditions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.